Last updated: January 9, 2024
Welcome to Home Smart Home Advance Technology, a company that provides home automation services to make your life easier, safer, and more enjoyable. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.
We reserve the right to modify these Terms at any time without prior notice. You should review these Terms periodically to ensure that you are aware of any changes. Your continued use of our Services after any changes to these Terms will constitute your acceptance of such changes.
Services
We offer various home automation solutions, such as smart lighting, smart thermostat, smart security, smart entertainment, and more. We work with the best brands and devices to create customized solutions for your needs. We also provide installation, maintenance, and support services for your smart home system.
You can browse our website to learn more about our Services, or contact us to request a consultation. We will assess your home automation needs, preferences, and budget, and provide you with a quote and a proposal for your smart home project. You can accept or reject our proposal at your discretion.
If you accept our proposal, we will schedule an appointment to install your smart home system. We will also provide you with a user manual and a training session to help you use your smart home system. You can contact us anytime if you have any questions or issues with your smart home system.
Payment
You agree to pay us the fees and charges for the Services as specified in our proposal or invoice. You can pay us by credit card, debit card, bank transfer, or any other payment method we accept. You authorize us to charge your payment method for the amount due at the time of purchase or as agreed in our proposal.
You are responsible for paying any taxes, duties, or levies that may apply to your purchase of the Services. You are also responsible for paying any additional fees or charges that may arise from your use of the Services, such as data usage, electricity, or internet fees.
You agree to pay us on time and in full. If you fail to pay us on time or in full, we may suspend or terminate your access to the Services, charge you interest at the rate of 1.5% per month or the highest rate allowed by law, whichever is lower, and/or take any other legal action to recover the unpaid amount.
Cancellation and Refund
You can cancel your order for the Services at any time before we start the installation of your smart home system. If you cancel your order, we will refund you the amount you paid us, minus any costs we incurred in preparing your order, such as shipping, handling, or restocking fees.
If you are not satisfied with the Services after we install your smart home system, you can contact us within 30 days of the installation date to request a refund. We will evaluate your request and determine if you are eligible for a refund. If you are eligible for a refund, we will uninstall your smart home system and refund you the amount you paid us, minus any costs we incurred in providing the Services, such as installation, maintenance, or support fees.
We do not offer refunds for any Services that are damaged, modified, or misused by you or any third party. We also do not offer refunds for any Services that are subject to normal wear and tear, or that are affected by factors beyond our control, such as power outages, internet disruptions, or natural disasters.
Warranty
We warrant that the Services will be performed in a professional and workmanlike manner, and that the products and devices we use will be free from defects in materials and workmanship for a period of one year from the date of installation. This warranty does not cover any Services that are damaged, modified, or misused by you or any third party, or that are subject to normal wear and tear, or that are affected by factors beyond our control, such as power outages, internet disruptions, or natural disasters.
If you discover any defect or problem with the Services during the warranty period, you must notify us as soon as possible. We will inspect the Services and determine if they are covered by the warranty. If they are covered by the warranty, we will repair or replace the Services at our sole discretion and at no cost to you. If they are not covered by the warranty, we will inform you of the reason and the cost of repairing or replacing the Services. You can decide whether to accept or decline our offer to repair or replace the Services.
This warranty is the only warranty we provide for the Services. We disclaim all other warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from or related to your use of or inability to use the Services, or any breach of these Terms, even if we have been advised of the possibility of such damages. In no event will our total liability to you for all claims arising from or related to the Services or these Terms exceed the amount you paid us for the Services in the 12 months preceding the claim.
Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitation or exclusion may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless us, our affiliates, and our and their respective officers, directors, employees, agents, contractors, licensors, suppliers, and partners, from and against any and all claims, demands, actions, damages, losses, costs, expenses, and liabilities, including but not limited to legal fees and costs, arising from or related to your use of or inability to use the Services, your violation of these Terms, your infringement or violation of any rights of another, or your breach of any applicable laws or regulations. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with us in such defense.
Intellectual Property
We own and retain all rights, title, and interest in and to the Services, including but not limited to our website, products, devices, software, trademarks, logos, designs, graphics, images, text, content, and data, and any modifications, enhancements, or improvements thereof. Nothing in these Terms grants you any right, title, or interest in or to the Services, except for the limited license to use the Services as provided in these Terms. You agree not to copy, modify, distribute, sell, rent, lease, loan, sublicense, reverse engineer, decompile, or create derivative works of the Services, or any part thereof, without our prior written consent.
You own and retain all rights, title, and interest in and to any data, information, or feedback that you provide, upload, or generate through your use of the Services, such as your personal information, preferences, settings, usage patterns, or suggestions. You grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and fully sublicensable license to use, copy, modify, distribute, display, perform, create derivative works of, and otherwise exploit such data, information, or feedback for any purpose, including but not limited to improving, developing, marketing, or providing the Services, or creating new products or services.
Third Party Services
The Services may include or interact with third party services, such as third party websites, applications, products, devices, software, or platforms, that are not owned or controlled by us. These third party services are subject to their own terms and conditions and privacy policies, which you should review before using them. We are not responsible for the content, functionality, availability, quality, accuracy, or security of any third party services, or for any loss or damage you may suffer as a result of using or accessing them. Your use of or access to any third party services is at your own risk and discretion, and does not imply any endorsement, affiliation, or sponsorship by us.
Termination
We may terminate or suspend your access to or use of the Services at any time, for any reason, and without prior notice, including but not limited to if you violate these Terms, fail to pay us on time or in full, or engage in any unlawful or fraudulent activity. Upon termination or suspension, you must stop using the Services and return or destroy any products or devices we provided to you. We may also uninstall your smart home system and remove any data, information, or feedback you provided, uploaded, or generated through your use of the Services. Termination or suspension of your access to or use of the Services does not affect any of your obligations or our rights under these Terms, which will survive and remain in full force and effect.